Employment

POSITION: LOCALIZATION PROJECT MANAGER (Large Accounts)

Department: Project Management
Reporting to: Operations Manager

Job Description:
Project managers are involved in the entire localization process, from original project scoping to final delivery. They are the main communications link with both customer contacts and internal execution teams. The work requires focus and the environment is dynamic. Project managers work on a wide range of projects simultaneously. This person will handle major accounts that are large and complex, with customer-driven changes and multiple milestones. Localization project content may involve: websites, software/hardware, documentation, multimedia, market research, marketing collateral, training videos, corporate branding, etc.

Job Responsibilities:

Project-Scoping Phase

Define project scope
Solicit and compile budget data
Build project schedule
Present proposal to customer

Production Phase

Work with Resource Coordinator to qualify and select linguistic team
Help prepare files and create translation instructions
Prepare vendor service agreements
Coordinate with in-house production team (sales, engineering, quality assurance, etc.)
Answer team and client questions in a timely manner
Facilitate communication between vendors and clients, when necessary
Communicate with team and client on a daily basis and track project
Facilitate file transfers between translators, editors, DTP, engineering, and QA
Manage frequent change orders from customers
Confirm deliverables meet client requirements

Post-production Phase

Follow up any questions or issues that arise in the post-delivery stage
Conduct post-mortem with client

Software Skills:

Must be familiar with Microsoft Office including Outlook, Word, Excel, PowerPoint, Windows Explorer and Internet Explorer
Beginning knowledge of desktop publishing software (InDesign, Photoshop and/or Illustrator) preferable, but not required
Familiarity with Adobe Acrobat
Familiarity with computer-aided translation tools preferable, but not required
Ability to learn new software apps quickly
Experience in localization a big plus

Aptitude:

Ability to communicate clearly and effectively
Strong customer service skills
Highly organized, with the ability to prioritize and multi-task under tight schedules
Must be a flexible team player, willing to undertake new tasks and serve on occasional committees
Ability to contribute beyond tasking
Detail-orientation a must

Please visit our website at www.ptiglobal.com for company information.
Email resume and salary history to: careers@ptiglobal.com