With years of expertise supporting a wide range of products on mobile and desktop platforms, web applications, and documentation, PTIGlobal works with you to implement the best processes to ensure your time to market and localization quality goals are met for your local market needs. Focusing on where it matters most, we have been honing our skills over the years to provide you with highly skilled resources, a mix of tools, cutting-edge technology, automation, and efficiency that will fill you with confidence and give you back the time to focus on more pressing needs within your development lifecycle.

Focus Areas | What We Support | What We Offer | What You Get From PTIGlobal | QA Dashboard

Quality Assurance Areas of Focus

Our Localization Quality Assurance team can provide you with a range of benefits depending on your needs. Our native-speaking linguistic specialists have been trained to focus their efforts on ensuring your product meets the needs within the following areas:

• Internationalization Testing (I18N) – Also referred to as localization enabling testing, I18N testing involves performing numerous tests to ensure a product is localization ready. Testing includes:

• • Pseudo-translations to check for hardcoded strings or user interface layout issues.
  • Proper rendering of characters in different languages.
  • Search feature functionality using language-specific characters.
  • Input and proper rendering of user-supplied text in various scripts.
  • Accurate time/date and decimal display format, correct currency format, data sorting, etc.
  • Ability to install/uninstall an application using a native-language operating system and display of the correct user interface language.

• Linguistic Translation Quality – While most translators work on text-only source content when translating into the required language—especially when working on a newly developed product—a linguistic specialist is able to review translations in-context to ensure they are accurate, effective, follow the correct style and tone, and are consistent with past and present translations.
• Functional Review – The focus here is on ensuring that the translated product functions correctly in comparison with the source product. This review includes the execution of test cases and scenarios to verify button functionality, working hyperlinks, hotkey function, observing proper output such as publishing or email notification, and more.
• Visual Review – This review focuses on ensuring the translated product conforms to the look, style, and feel of the source product. Content is reviewed to verify there is no truncated text due to language text expansion, non-translated text, improper word wrapping, character corruption, misalignment, incorrect or inconsistent font type, etc.

QA Services We Support

• Internationalization Testing
• Software User Interface (UI) Testing – Both Mobile & Desktop Applications
• Multimedia & E-Learning including Desktop Publishing and Voice-Over
• Web Platform Testing
• Both Linguistic and Functional Testing within a Native-Language Operating System

What We Offer

Whether you require local or in-country presence, PTIGlobal can supply you with native speaking specialists in over 30 languages. Managed by a team of Project Managers and QA Leads and in collaboration with a team of engineers, we are dedicated to ensuring seamless rollout of your products in accordance with your time-to-market and quality needs.

Not only are we equipped with a team of experts that can seamlessly attend to your needs, our team serves as consultants working hand-in-hand with your development team to ensure that the localization process is as efficient as possible, looking for ways to save you money on every corner through the use of in-house and industry tools, automation of mundane tasks, and flawless effort based on your quality requirements.

Service offering:

• Project Managers– Managing all aspects of the localization lifecycle starting with requirements gathering all the way to on-time delivery. The PMs manage the internal localization team to ensure alignment with schedule, budget, and requirements; while also providing regular updates to customers through the use of analysis tools, KPIs, and established dashboards.
• Quality Assurance Leads– Perform QA readiness, preparation of test scripts and builds, analysis of I18N readiness, coordination of testing, and more.
• Localization Engineers – Have deep understanding of I18N concepts and issues and how to test for them, while also serving as consultative advisers to customer teams. They have complete knowledge of localization pre- and post-processing tasks, working with you to ensure your content is localized accurately and efficiently.
• Native-Speaking Linguistic Specialists – A native in their own language, a linguistic specialist reviews and edits translation to ensure near-perfect rendering of content in the required target locale. A linguistic specialist is trained to provide review both in-context as well as through an established translation management system. With in-depth understanding of products and local market needs, the linguistic specialist assures proper linguistic flow, functionality, and tonality in accordance with the source.

What You Get From Working with PTIGlobal

End-to-end support by a team with years of expertise and industry knowledge under their belt. Whether you need onsite or offsite client support, we work with you to establish the most well-rounded team, while also addressing all your security concerns as well as scalability needs. Our professional team is here to work with you on your goals to achieve global greatness.

Quality Assurance Dashboard

PTIGlobal develops custom Quality Assurance apps and gadgets for monitoring translation quality. Translation categories, severity levels and thresholds can be customized depending on client needs. Our tools provide an instant snapshot of the translation quality, which is tracked and aggregated over-time providing both the user and the linguist real-time feedback with the goal being improved quality at source.

We created one such quality assessment tool for a corporate customer that integrates with their bug tracking system. It is the Quality Assurance Dashboard Gadget developed for JIRA. The gadget can be found here: https://marketplace.atlassian.com/apps/1219854.

Please view our SLA here. Our documentation can be found here.